Privacy Policy

Effective Date: July 12, 2026

At Pristine Spaces Cleaning ("Pristine Spaces Cleaning," "we," "our," or "us"), we value the trust you place in us. Protecting your personal information is an important part of earning and maintaining that trust. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information and SMS communications.

By using our website or requesting our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website or use our services:

Personal Information

Name
Phone number
Email address
Home or service address

Service Information

Cleaning preferences
Scheduling information
Information necessary to provide requested services

Payment Information

Payment information is collected only as necessary to process transactions securely through trusted payment providers. We do not store complete credit card information on our systems.

Website Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

Schedule and provide cleaning services
Respond to questions and customer service requests
Send appointment confirmations and reminders
Process payments securely
Improve our website and customer experience
Send promotional offers or company updates only if you have chosen to receive them
Comply with applicable legal obligations

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us.

Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information with third parties or affiliates for their marketing purposes.

We may share limited information only with trusted service providers who assist us in operating our business, such as payment processors, scheduling platforms, website hosting providers, or communication services. These providers may use your information only to perform services on our behalf and are required to maintain appropriate confidentiality and security.

SMS Communications

If you choose to receive SMS messages from Pristine Spaces Cleaning, you may receive:

Appointment confirmations
Appointment reminders
Service updates
Occasional promotional offers (if you have opted in)

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Message and data rates may apply.

Message frequency may vary.

SMS consent is never shared with third parties or affiliates for marketing purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and enhance our services.

Most web browsers allow you to control or disable cookies through your browser settings.

Your Privacy Rights

You may request to:

Access the personal information we maintain about you
Correct inaccurate information
Request deletion of your personal information, where applicable
Withdraw consent for marketing communications at any time

To submit a privacy-related request, please contact us at:

Email: info@pristinespacescleaning.com

Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Pristine Spaces Cleaning

Website: https://www.pristinespacescleaning.com